Features
kaizen.IQ connects to your Microsoft 365 and Azure environments in minutes and immediately starts identifying waste, surfacing optimisation opportunities, and tracking your savings — so your Microsoft investment works harder for you.
Consumption Analytics
Before you can optimise, you need to understand. kaizen.IQ ingests consumption data from across your entire Microsoft 365 and Azure estate and presents it in a single, intuitive dashboard. No more logging into multiple admin portals, exporting CSVs, or stitching together reports manually.
See adoption and activity metrics for every M365 workload — Teams, SharePoint, OneDrive, Exchange, Yammer, Power BI, and more. Understand which tools your people actually use, how frequently, and which ones are gathering dust.
Drill down to individual user level. See which licence features each person is actually consuming versus what they’re entitled to. Identify the users on E5 who only use email, or the Business Premium seats that haven’t logged in for 90 days.
Track utilisation metrics across every Azure resource — VMs, App Services, Functions, storage accounts, databases, and networking. See CPU, memory, storage, and network usage over time to understand which resources are earning their keep and which aren’t.
Slice your spend by department, project, cost centre, environment, or any custom tag you use. Understand who’s consuming what and allocate costs accurately — critical for internal chargebacks or budget planning.
View consumption trends over time — daily, weekly, monthly, or quarterly. Spot seasonal patterns, growth trajectories, and anomalies. Understand not just where you are, but where you’re heading.
Licence Optimisation
Microsoft 365 licensing is a maze of SKUs, add-ons, and entitlements. kaizen.IQ cuts through the complexity and tells you exactly where you’re overspending — with specific, actionable recommendations you can implement immediately.
Automatically identify licences assigned to users who haven’t logged in for 30, 60, or 90+ days. See the monthly cost of every idle licence and reclaim them with confidence.
Not everyone needs E5. kaizen.IQ analyses feature-level usage per user and recommends the most cost-effective licence tier for each person. Downgrade users who don’t need premium features without disrupting their workflow.
Identify redundant add-ons that are already included in a user’s base licence, or add-ons that could be replaced by upgrading to a higher SKU at a lower total cost. kaizen.IQ maps the full add-on landscape and finds the most efficient combination.
Shared mailboxes, room accounts, and equipment mailboxes don’t always need paid licences. kaizen.IQ flags incorrectly licensed service accounts and shared resources so you can reclaim unnecessary spend.
Track licence lifecycle alongside your user directory. Flag licences still assigned to departed employees and ensure new joiners are provisioned with the right — not the most expensive — licence from day one.
Every recommendation is ranked by estimated annual saving, implementation effort (low/medium/high), and risk level. Focus on the quick wins first, then work through the bigger structural changes.
Azure Optimisation
Azure cost management is notoriously difficult. Between VMs, storage tiers, managed disks, networking, and reservation pricing, there are dozens of ways to overspend without realising it. kaizen.IQ analyses your entire Azure estate and delivers clear recommendations to cut costs without compromising performance.
kaizen.IQ analyses CPU, memory, and network utilisation across all your VMs and App Service plans. If a VM is consistently running at 10% CPU, you’ll get a specific recommendation to downsize — with the projected monthly saving and the exact SKU to move to.
Find the VMs that have been stopped but are still incurring disk and IP charges. Spot the orphaned managed disks, unattached public IPs, empty storage accounts, and unused network interfaces that silently drain your budget.
If you’re running stable, predictable workloads on pay-as-you-go pricing, you’re overpaying. kaizen.IQ analyses your usage patterns and recommends 1-year or 3-year commitments where the break-even point makes sense — complete with projected savings and payback period.
Production pricing on dev/test workloads is one of the most common Azure cost mistakes. kaizen.IQ identifies workloads that match dev/test patterns and flags them for reclassification — often saving 40–60% on those resources.
Azure pricing varies by region. kaizen.IQ identifies workloads that could run in a cheaper region without impacting latency or compliance requirements, and shows you exactly how much you’d save by moving.
If you have existing Windows Server or SQL Server licences with Software Assurance, you may be eligible for significant Azure discounts. kaizen.IQ checks your entitlements and flags where Hybrid Benefit isn’t being applied
Cost Forecasting
Reacting to last month’s invoice isn’t cost management — it’s damage control. kaizen.IQ projects your future spend based on current consumption trends and lets you model “what-if” scenarios so you can make proactive decisions instead of reactive ones.
See where your M365 and Azure spend is heading over the next 30, 60, and 90 days based on current consumption trajectory. Forecasts update daily as new usage data comes in, so you’re always working with the latest picture.
Set budget thresholds at the tenant, subscription, or department level. kaizen.IQ tracks actual spend against budget in real time and alerts you when you’re on course to exceed it — before it happens, not after.
Model the financial impact of any change before you make it. What happens if you downgrade 200 users from E5 to E3? What if you commit to a 1-year Azure reservation? What’s the cost of onboarding 50 new users next quarter? kaizen.IQ shows you the numbers side by side.
Heading into an EA or CSP renewal? kaizen.IQ generates a comprehensive consumption analysis — what you’ve used, what you’ve wasted, and what you actually need — so you negotiate from a position of strength, not uncertainty.
Monitoring & Alerts
The “Kaizen” in kaizen.IQ means continuous improvement — and we mean it. Once you’ve optimised, the platform keeps watching. Environments change, people join and leave, workloads scale up and down. kaizen.IQ detects drift the moment it happens and makes sure you never slide back into waste.
kaizen.IQ monitors your M365 and Azure consumption around the clock. Usage data is refreshed multiple times per day, so the dashboard always reflects your current state — not last week’s snapshot.
Sudden spike in Azure spend? Unexpected batch of new licence assignments? kaizen.IQ uses pattern analysis to detect unusual activity and alerts you immediately, so you can investigate before it becomes a cost problem.
Set alerts based on the metrics that matter to you: spend thresholds, idle licence counts, resource utilisation drops, new resource provisioning, and more. Choose email, in-platform notifications, or both.
Every week, kaizen.IQ sends a summary of your environment’s health — new recommendations, implemented savings, emerging waste, and optimisation score movement. It’s a one-minute read that keeps you informed without logging in.
Your kaizen.IQ optimisation score (0–100) gives you a single number that represents how efficiently you’re running your Microsoft estate. Track it over time, benchmark against industry averages, and use it to demonstrate progress to leadership.
Executive Reporting
Technical detail is important — but your board and finance team want the financial story. kaizen.IQ generates polished, export-ready reports that translate licence data and resource metrics into the language of business: cost, savings, ROI, and risk.
One-page overviews designed for C-suite audiences. Total spend, savings identified, savings implemented, optimisation score, and key recommendations — all in a clean, branded format.
For IT teams who need the specifics. Resource-level recommendations, per-user licence analysis, Azure utilisation metrics, and implementation guidance — everything your engineers need to act on the findings.
Every report is available as a polished PDF — ready to attach to an email, drop into a board pack, or present in a QBR. No manual formatting, no PowerPoint wrangling.
Set reports to generate and deliver automatically on a monthly or quarterly cadence. Your stakeholders receive consistent, up-to-date reporting without anyone having to remember to run it.
Multi-Tenant Management
If you’re an MSP or channel partner managing Microsoft environments for multiple clients, kaizen.IQ’s multi-tenant dashboard was built for you. Manage optimisation across your entire portfolio from a single view, without logging into each tenant individually.
See all managed tenants in a single view — total spend, aggregate savings, optimisation scores, and alert status. Instantly identify whivch clients need attention and which are running smoothly.
Compare optimisation scores, waste percentages, and savings rates across your client base. Identify best practices from your top-performing tenants and apply them across the portfolio.
Compare optimisation scores, waste percentages, and savings rates across your client base. Identify best practices from your top-performing tenants and apply them across the portfolio.
Configure alerts at the portfolio level or per-client. Get notified when any client’s environment drifts, a spend threshold is breached, or new recommendations surface — across every tenant you manage.
Track cumulative savings delivered to each client over time. Build an irrefutable value story for QBRs and renewal conversations. Show clients exactly what your optimisation service has been worth to them.
Apply common configurations, alert rules, and reporting schedules across multiple tenants at once. Efficient at scale — because managing 100 clients shouldn’t feel 100 times harder than managing one.
Integrations & Security
kaizen.IQ integrates with your Microsoft environment through official, supported APIs — with read-only access and enterprise-grade security at every layer.
Microsoft Graph API : Connects to M365 for licence, usage, and user data
Resource Manager API : Discovers and analyses all Azure resources
Management API : Ingests billing and consumption data across all billing models (EA, CSP, PAYG, MCA)
Azure Advisor API : Supplements kaizen.IQ recommendations with Microsoft’s own optimisation suggestions
Azure Monitor API : Pulls resource utilisation metrics for right-sizing analysis
Read-Only Access : kaizen.IQ never has write permissions. We cannot modify, create, or delete any resources, data, or configuration in your environment. Ever.
Data Encryption : All data encrypted in transit (TLS 1.2+) and at rest (AES-256). Your consumption data never leaves a secure, audited environment.
Compliance : SOC 2 Type II compliant. GDPR compliant. ISO 27001 certified [confirm if applicable]. Full audit logging of all data access.
Minimal Data Footprint : We ingest only the metadata needed for analysis — licence assignments, resource configurations, usage metrics, and billing data. We never access the content of your emails, files, chats, or documents.
Tenant Isolation : Every customer’s data is logically isolated. MSP partners’ client data is segregated with strict access controls. No cross-tenant data leakage is possible.
Organisations optimised
Microsoft licences analysed
Total savings identified
Average time to first recommendation